Frequently Asked Questions


Chances are your question has already been asked, and has been answered. We haved compiled the most popular questions here, but if the question you need an answer to is not here, email us and we will get back to you as soon as possible.

How close are your rooms to town?

We are located right downtown, everything is within walking distance of the lodge. We are on Broadway and 6th Ave., we are right behind the Bank and Post Office.

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How far are we from the ferry terminal

Less than one quarter of a mile from the ferry terminal. We offer shuttle service to travelers arriving into Skagway staying at lodge and to our
guest departing Skagway.

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How far are we located from the White Pass Train Station?

We are on Broadway and 6th Ave and the train station is on Broadway and 2nd Ave. The train station is four blocks away from us.

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When is checkin?

Check-in time in the peak of the season probably won't be until after 2:00pm. We will gladly store your bags for you until you can get into your room, at no charge. Our housekeeping staff tries to get the rooms done as quick as possible, but when you have forty rooms to clean it takes awhile. Check out isn't until 11:00am and if everyone or most stay until check out time it takes awhile to get the rooms done. We appreciate your being patient with us.

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